Sorted WebUse your own domain.
Email like hello@yourdomain.co.nz feels more trustworthy than a personal or generic inbox.
Custom Email Setup
Professional email addresses connected to your business domain.
Sorted Web helps set up business email like enquiries@yourdomain.co.nz, connect the right DNS records, and make sure your inbox is ready to use.
Email basics
Look more established when customers contact you.
A custom email address helps your business look more professional and keeps website, domain, and contact details working together.
- Domain email planning and setup
- DNS records for email delivery
- Inbox connection guidance
- Simple handover so you know where things live
- Website and online presence links checked for consistency
Get the records connected.
DNS, mailbox settings, and delivery records are handled clearly so the setup is less fragile.
Know where things live.
You get a simple handover so the domain, email provider, and website details are not a mystery later.
Pairs well with
Email is usually part of a wider business setup.
Custom email often happens at the same time as a new website, rebrand, or domain cleanup. Sorted Web can help make sure your website forms, public contact details, and email addresses all point customers to the right place.
- New business domain and email setup
- Website contact forms that send to the right inbox
- Google Business Profile email and website consistency
- Team inboxes for enquiries, admin, bookings, or support
If your website also needs attention, see website development.
Email setup process
Make the inbox professional without making the setup mysterious.
Business email depends on the domain, provider, DNS records, and the devices or apps where the inbox is used. Sorted Web keeps those moving parts clear.
- 1Choose addresses
Plan practical inboxes such as enquiries, admin, bookings, hello, or named team addresses.
- 2Connect records
Set up the domain records needed for email delivery and provider verification.
- 3Check forms
Make sure website enquiries and notifications go to the right mailbox.
- 4Handover clearly
Leave the important provider, domain, and login details understandable for future changes.
Why it helps
Your email address is part of the first impression.
Customers may see your email on your website, Google profile, invoices, social pages, and email replies. A clean domain-based address helps the business feel established and keeps communication connected to the brand.
- Looks more trustworthy than a personal inbox
- Supports team growth with role-based addresses
- Keeps customer replies separate from personal email
- Works neatly with contact forms, quote requests, and booking notifications
FAQ
Custom email questions.
What is a custom business email address?
A custom business email address uses your own domain, such as enquiries@yourbusiness.co.nz, instead of a generic Gmail, Outlook, or ISP email address.
Can Sorted Web help with DNS records?
Yes. Sorted Web can help connect the DNS records needed for business email, including records that support delivery and reduce common setup mistakes.
Can custom email be set up with a website?
Yes. Custom email setup often pairs with website development, online presence setup, and domain connection work so the business looks consistent across email, website, and contact details.
Do I need a domain name for custom email?
Yes. Custom business email uses your domain name, such as yourbusiness.co.nz. If the domain is not ready, Sorted Web can help with the wider online presence setup.
Can I have more than one email address?
Yes. Businesses can use multiple addresses such as enquiries, admin, bookings, support, or named team inboxes depending on the email provider and setup.